Terms of Service

The consumer-side agreement between White Crown Enterprises and each individual who installs and uses the Archangel App from the Nexus Blue App Store.

1. Who we are

The Archangel App is published by White Crown Enterprises ("WCE," "we," "us," or "our"), comprising WCE LLC (Pennsylvania), WCE Inc. (Delaware), and the LXM Trust (Pennsylvania). Our EU Representative under Article 27 GDPR and our UK Representative under the UK-GDPR are identified in the Privacy Policy and in the site footer.

2. Who this Agreement is for

These Terms apply to you if you install and use the Archangel App on a personal device. If your organisation deployed Archangel and issued you a login, your use is instead governed by your organisation's Master Services Agreement with WCE. If you are under the age of majority in your jurisdiction, a parent or legal guardian must agree to these Terms on your behalf and remains responsible for your use of the App.

3. What the App does — and does not do

3.1 What it does

The App is a safety-forward companion. It gives you situational awareness before you enter a venue that has published a Coverage Area on the Archangel network, and it gives you a channel to report a public-safety concern to the operators of that venue. Details of exactly what a given venue exposes to the App are set by that venue.

3.2 What it does not do

The App is not a personal weapon-detector. It does not scan your surroundings on your behalf. It does not identify individuals. It does not make legal determinations. It does not replace calling 911, 999, 112, 000, or your local emergency services in a genuine emergency.

3.3 Coverage-Area boundaries

Archangel awareness is available only inside a Coverage Area that has been provisioned by a venue on the Archangel network. Outside a Coverage Area you receive no service.

4. Your Nexus Blue account

The App uses a Nexus Blue account. You must (a) provide accurate information at sign-up, (b) keep your credentials confidential, (c) not share your account, and (d) tell us promptly if you suspect a compromise. You are responsible for activity in your account. If you use BioLock (biometric on-device unlock), the biometric template stays on your device; we never receive it.

5. Licence to use the App

Subject to your compliance with these Terms, we grant you a personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use the App on devices you own or control, solely for your personal, non-commercial use. All rights not expressly granted are reserved. You shall not (a) reverse engineer, decompile, or attempt to derive the internal workings of the App, (b) copy, modify, or create derivative works, (c) rent, lease, or resell the App, (d) remove proprietary notices, or (e) use the App to build a competing product.

6. Your responsibilities as a user

You agree to (a) use the App lawfully and in accordance with our Acceptable Use Policy, (b) respect venue rules and the instructions of on-site personnel, (c) treat any information you receive through the App as advisory rather than authoritative, (d) not use the App while operating a vehicle where its use would distract you, and (e) not attempt to interfere with the operation of the Archangel network or with any Coverage Area.

7. Prohibited uses

You may not use the App to (a) harass, stalk, or target another person; (b) collect information about another person without their consent; (c) impersonate another person or entity; (d) transmit malware, spam, or unlawful content through the App's reporting channels; (e) circumvent security features; (f) violate a court order or restraining order; or (g) engage in any activity prohibited by the AUP.

8. Safety-of-life disclaimer

THE APP IS A SAFETY-AWARENESS COMPANION. IT IS NOT AN EMERGENCY SERVICE. IN AN EMERGENCY YOU MUST CONTACT YOUR LOCAL EMERGENCY SERVICES DIRECTLY. WCE DOES NOT GUARANTEE THAT THE APP WILL BE AVAILABLE AT ANY GIVEN MOMENT, THAT A NOTIFICATION WILL REACH YOU IN ANY GIVEN TIMEFRAME, OR THAT THE PRESENCE OF THE APP WILL PREVENT ANY HARM. RELIANCE ON THE APP AS A SOLE SAFETY MEASURE IS INAPPROPRIATE.

9. Fees, subscriptions, and free tier

The core App is free to install and free to use in the current release. Optional premium features may be introduced under a separately disclosed subscription. If a subscription applies to you, we will disclose the price, the billing period, and the renewal terms at the point of purchase, and you may cancel at any time through the App or through the Nexus Blue App Store. Refunds are handled per the App Store's refund policy.

10. Termination and data-deletion

You may terminate at any time by uninstalling the App and requesting deletion of your Nexus Blue account. We may terminate your licence if you breach these Terms or the AUP, if we are compelled to do so by law, or if we discontinue the App. Upon termination we will delete your Personal Data as provided in the Privacy Policy, subject to any legal-hold obligation. Sections that by their nature should survive shall survive, including Sections 5, 8, 12, 13, 14, and 15.

11. Updates and changes to the App

We may release updates that add features, remove features, fix bugs, close security holes, or change compatibility. Some updates may be automatic. We will not make a material adverse change to the free tier without reasonable notice.

12. Warranties and disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE." WCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WCE DOES NOT WARRANT THAT THE APP WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE AGAINST EVERY THREAT.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WCE'S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP SHALL NOT EXCEED THE GREATER OF (A) US$100 OR (B) THE AMOUNT YOU HAVE PAID TO WCE FOR THE APP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. IN NO EVENT SHALL WCE BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES. Some jurisdictions do not allow the exclusion or limitation of certain damages, in which case these limitations apply to the maximum extent permitted by law.

14. Indemnification

You will defend, indemnify, and hold harmless WCE against any third-party claim arising from your breach of these Terms or the AUP, your unlawful use of the App, or your infringement of another person's rights through the App.

15. Dispute resolution; governing law

These Terms are governed by the laws of the Commonwealth of Pennsylvania without regard to conflict-of-laws principles, except that consumer-protection laws of your place of residence may also apply. Before commencing formal proceedings, we agree to attempt informal resolution for thirty (30) days. Any dispute not so resolved shall be finally resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, seated in Philadelphia, Pennsylvania (or, at your election, in your home region). You waive the right to bring or participate in a class, collective, or representative action. Nothing in this Section prevents you from bringing a claim before a small-claims court where you qualify or from seeking injunctive relief where necessary to protect your rights.

16. Changes to these Terms

We may change these Terms from time to time. If we make a material change, we will notify you through the App or by e-mail, at least thirty (30) days in advance where reasonably practicable. Your continued use of the App after the effective date constitutes acceptance. If you do not accept a change, your remedy is to stop using the App and to delete your account.

17. Contact

Legal notices: legal@whitecrownenterprises.com. Privacy: privacy@whitecrownenterprises.com. Support: support@whitecrownenterprises.com. Postal addresses (US, EU, UK) are published in the site footer.

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